Comments on: Walgreens 101: Learning The Game

By: Laura

Laura — Thu, 25 Feb 2010 15:02:40 +0000

Oh – yes, you can use both $5 RRs in the same transaction. You won’t need fillers unless you plan to use other manufacturer coupons as well.

By: Cindy

Cindy — Thu, 25 Feb 2010 09:02:14 +0000

Thanks Laura, I already have 2 $5 RR from two Walgreens trips. I wanted to know if I could used them both in one transaction along with a couple fillers.

By: Laura

Laura — Thu, 25 Feb 2010 06:32:44 +0000

Cindy – Walgreens automatically limits deals to one per transaction unless specifically stated otherwise. If you bought all (4) TheraFlu products in one transaction, then only one $5 RR would print. You would have to split them into two transactions if you want to receive both RRs.

By: Cindy S

Cindy S — Thu, 25 Feb 2010 06:19:12 +0000

Can I use two (2) of the same RR like the $5 theraflu from this week in one transaction if I’m going to purchase four items. Is it okay to have more than one of the same from a weekly deal? Unlike CVS, walgreens does not say one per household- it said “limit 1 coupon printed per offer. Has anyone ever done this?

By: Lisa

Lisa — Thu, 18 Feb 2010 13:19:36 +0000

It bugs me that so many Wags employees have the attitude that you can’t get stuff for nothing…I was given issues with someone who said that my RRs didn’t print because my RRs would have been valued at higher than m y out of pocket amount. Turns out their stupid RR machine was malfunctioning. Returned everything and checked out at a different register and sure enough they printed! If yours aren’t printed always insist they check their machinery to make sure the green light is on and that it has paper.

By: cindy

cindy — Wed, 10 Feb 2010 23:44:37 +0000

today a customer came into walgreens wanting to buy some items that were signed for the rr’s program,she ended up getting $6.00 back after her purchase and was told clearly by the cashier and another employee how the program works and can be used on there next purchase and to watch for the experation date,the customer got rung up got her $6.00 but argued that she wanted to have it taken off that same purchase,when told it has to be used towards a new purchase she wanted to return everything,the manager did the return gave her back her money,Plus let her keep the $6.00 that she recieved in rr ,i know the store gets credit for there coupons and $6.00 doesnt seem like much,so maybe its not a big deal to some,but she had’nt even left the store .Dont you think she should have gave the $6.00 back,that seems like it was just giving the money away and when questioning the mngr. he said the rr has to be used at walgreens so we will still get our customer back,and our money back.

By: kate

kate — Fri, 05 Feb 2010 05:04:45 +0000

If it was from the same manufacturer, it wouldn’t print out a new one, even if it wasn’t the same product. But if it’s not from the same manufacturer, go ahead and call Catalina and they’ll make it right.

By: Donna

Donna — Fri, 05 Feb 2010 04:11:38 +0000

I just went to walgreens for the dr scholls inserts. I had a 2.00 off for the inserts and a 5.00 register reward from the thermacare from a while ago. I grabbed a bag of doughnuts for 2.00. The rewards and coupon was accepted, but my rewards didn’t print out. The manager said that the rewards wouldn’t print since I used rewards even tho the rewards I used were from a totally different product.

By: kate

kate — Wed, 03 Feb 2010 21:08:37 +0000

Crazy? Yep. lol But it IS how their system works. A RR counts as a manufacturer’s coupon (because it is one) and you can’t use more manufacturer’s coupons than the number of items you are purchasing.

By: Kris

Kris — Wed, 03 Feb 2010 19:58:27 +0000

Today at Walgreen my cashier told me that you cannot use more coupons than the number of items being purchased. (?)
I was purchasing 3 packs of Energizer batteries at $2.99 each. I had 3 $.50 coupons and a $5 RR. The register accepted everything but beeped on the 3rd $.50 coupon. The cashier told me that I needed to purchase another item for my last coupon to work. So, I picked up a pack of gum so that my 3rd Energizer coupon would scan. Is this crazy??

By: Mean Green Mommy

Mean Green Mommy — Tue, 02 Feb 2010 02:28:30 +0000

Wag employee – I think respect works both ways, and I’ve always been taught the customer comes first. You wouldn’t have a job if it weren’t for the customers shopping in your store. I’ve never experienced any major problems using coupons at Wags, but that’s because the clerks are always pleasant and courteous, and I make sure to be pleasant and courteous in return. However, I’d probably have a different attitude if my cashier automatically assumed me to be a “house froue” with a “tiny eBay store” simply because I’m using coupons.

By: Wag employee

Wag employee — Tue, 02 Feb 2010 01:47:09 +0000

You peple need to treat the employees that are ringing you up with respect. Many times with the rr program there are blocks bulit in so you can’t get everything for free. To all the house froues out there with your tiny eBay store that you run, be nice.

By: Felicia

Felicia — Wed, 09 Dec 2009 06:13:21 +0000

I have had so many bad experiences at Walgreen’s that I am seriously considering not going back. The employees are rude and don’t know about the RR program. Very frustrating…

By: Laura

Laura — Mon, 30 Nov 2009 23:26:25 +0000

Janet – no, you are correct, you can use the $8 RR to purchase any combination of smaller items as long as your total is $8 or more. That’s why cheap fillers like candy or pencils are nice because they allow you to use more RRs to get more $$ off your total.

By: janet

janet — Mon, 30 Nov 2009 23:01:17 +0000

If I have an $8 RR coupon can it be redeemed if I have several
items that total up to more than $8? The manager at my walgreens today told me that I would have to have an item costing more than $8 for the system to take it.

By: Paula

Paula — Tue, 03 Nov 2009 00:28:02 +0000

I got some awsome deals at WAGS in October but I have realized that my store is awful when it comes to displaying signage for sale prices and RR.

Is there a place to find an official list of register rewards from WAGS?

By: tracy w

tracy w — Wed, 28 Oct 2009 00:45:04 +0000

I am fairly new at Walgreens RR too! I have been told if I have 5 items I can use only 5 “coupons” i.e., being RR and/or manufacturer coupons. So…..if I have a pack of gum for $1.00 and I have two coupons, (1 RR and 1 manuf. coupon -OR- 2 RR’s) they will not take them. Your last senario with the Dove shampoo/cond bogo sale…..I counted 14 items and you had 15 coupons and RR’s!!! I usually see the same girl when I check out on Mondays and she looks at me like I am a total cheapskate. Sorry babe! Gotta love those coupons! This is how I get to stay home and raise my kids – by clippin coupons and stretching my dollars!!!!

By: Julie

Julie — Sat, 24 Oct 2009 23:44:36 +0000

Is there a new policy that walgreen coupons are used as manufucture coupons and can not be combine with a real manufacuter coupon? I am new to couponing. I went to 2 walgreens for the theraflu/ triamedic offer and I used one RR coupon and a walgreen coupon from the health savings coupon book and then I tried to use a manufacturer coupon but 2 stores would not let me. Oh and I also had 2 other products that I bought. They tried to ring it up but the machine would not take them. What do you think went wrong?

By: Ashley S

Ashley S — Fri, 09 Oct 2009 17:54:49 +0000

I have been to Wags hundreds of times & have never had a problem with my register rewards…until today. I am completely aware that I cannot “roll” my RRs, but I can use my RRs from one deal to pay for a completely seperate deal that produces RRs (i.e. use RRs from excedrin one week to pay for candy deal the next week & earn more RRs); I have never had a problem & my new RR’s have always printed out.

Well, today I went to wags & made a large purchase. I used 2 RR’s (totaling $13) to pay for part of my purchase. I was expecting 3 RR’s back totaling $15. Before I paid the cashier said to me, “You do know that if you use your RR’s to pay for this, you will not receive any new RR’s back?” I replied yes, but thought she didn’t know what she was talking about because I have never had a problem. Well, she was right! I did not get any new RR’s even though the RR’s I paid with were not related to any of the products I purchased.

Is this a new Wags policy? Has anyone else had this problem?

By: Sandra

Sandra — Sun, 04 Oct 2009 12:25:40 +0000

It’s funny that you asked the question about which RR’s are for the whole month. I just was shown the answer from my favorite Walgreens employee. Sometimes the products are on endcaps in big boxes, on them are the dates that it is good for… alot end on 10/31/09. Also, if you are going the isles & you see the red & white cards in front of the products…that usually means all month. But check the dates because they may have accidently left one up. I hope that helps

By: Nola

Nola — Sun, 04 Oct 2009 00:13:58 +0000

How do you know which register rewards are good for the whole month and which are just a weekly deal?

By: Tara Kuczykowski

Tara Kuczykowski — Fri, 02 Oct 2009 13:51:11 +0000

It depends on whatever you’re comfortable with, Gerri. You could have them ring up several transactions consecutively, or you could do a couple at the pharmacy and a couple at the front checkout.

By: Gerri

Gerri — Fri, 02 Oct 2009 03:53:41 +0000

When you do multiple transactions in order to roll your rewards, how do you do it? Do you do all transactions at once or do you go through the line, then go grab what you need for the next transaction and go through the line again?

By: Joy

Joy — Thu, 01 Oct 2009 13:36:44 +0000

Concerned Walgreens Employee,
I have actually worked at a Walgreens before and I understand your frustrations. Please understand that we are not trying to “get something for nothing” but utilize the program set forth by these companies to our greatest advantage within the rules. I have never “harassed an employee” and have actually helped educate some of the employees on their own guidelines. Respectfully, I believe you should take up your concerns with management in your company as opposed to the consumers. I hope that your environment gets better for you!

By: Concerned Walgreens employee

Concerned Walgreens employee — Thu, 01 Oct 2009 03:39:53 +0000

Walgreens cashiers are trained to ring up manufacture coupons first, and then the RR. If you have too many coupons, it will automatically void off the RR. So trying to hand them over in a different order is not going to work.
You can’t get something for nothing. Its time to realize that, and stop harassing the poor employees who are just doing their jobs.